fbpx

Privacy Policy

Effective Date: July 9, 2026 (last updated)

Fortis Caravans NZ (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, in accordance with the New Zealand Privacy Act 2020.

1. What Information We Collect

We may collect the following personal information from you when you use our website, submit a lead form, contact us, or interact with our team:

  • Name
  • Contact details (such as email address and phone number)
  • Location (if provided)
  • Information about your enquiry or interest in our caravans
  • Any other information you choose to provide

2. How We Collect Your Information

We collect information when you:

  • Submit a form on our website or through Facebook Lead Ads
  • Contact us via phone, email, or social media
  • Visit our website (we may collect anonymised analytics via cookies)
  • Engage with us at events or shows

3. How We Use Your Information

Your information is used to:

  • Respond to your enquiries and provide customer service
  • Share information about our caravans, promotions, and upcoming events
  • Improve our website, services, and communications
  • Share hashed (one-way encrypted) customer data with advertising platforms such as Meta (Facebook and Instagram) and Google so we can reach similar prospective customers. Your identifying details cannot be read by these platforms in the encrypted form we share.
  • Comply with any legal obligations

You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers who support our operations (e.g., marketing platforms or email services), under strict confidentiality
  • Advertising platforms such as Meta (Facebook and Instagram) and Google, for the purpose of building audience models that help us reach similar prospective customers. Data shared with these platforms is hashed (one-way encrypted) before transmission.
  • Government authorities if legally required

5. Storing & Securing Your Information

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Information is stored securely, and only authorised personnel have access to it.

6. Accessing & Correcting Your Information

You have the right to request access to or correction of your personal information at any time. To do so, please contact us using the details below.

7. Cookies and Tracking

Our website may use cookies and analytics tools to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

8. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your information, please contact us at:

Fortis Caravans NZ
10 Downing Street, Takaro, Palmerston North 4412
Phone: 06 213 7531
Email: info @ fortiscaravans.co.nz
Website: https://www.fortiscaravans.co.nz